About Us

RELIABLE is a small business founded in 2018 and located in Manchester, CT. by Co-owners Rob Wilson and Carleen Wilson.

After over 30 years of experience in the office furniture industry, combining experience from the new furniture industry with pre-owned, refurbished and services side of the furniture industry, it was time to branch out and utilize experience, reputation and drive along with taking positive learning experiences and develop an ideal customer experience provided by RELIABLE.

RELIABLE offers office furniture services to small businesses, mid-market companies, large corporations, facility management companies and other office furniture dealers/service providers.  Specializing in decommission & liquidations, customers appreciate our ability to provide sustainable solutions to either resell, repurpose, donate or properly recycle their existing furniture, fixtures and equipment in an efficient and effective manner while supporting corporate and social initiatives.  

Additional services to include installations, reconfigurations, relocations and inventory services can be quoted to fit your existing requirements.  

Procurement of quality, affordable pre-owned and refurbished products is also an option working with respected network partners.

“We commit and exceed customer expectations versus over commit and under satisfy customer expectations”

Our single point of contact and ownership participation, focused on customer relationships- professionalism- integrity- commitment, on every job provides assurance and accountability that puts the customer at ease and ensures a seamless project from start to finish.

Whether it be local, regional or national, contact Reliable Office Furniture Services to review your project and allow us to provide a proposal.  No project too small or too large.

We look forward to working with you on your next project.

About Rob


Rob Wilson, Founder & President, began his career in the U.S. Army and continued in the CT Army National Guard. Serving in Fort Sill, Oklahoma as a Unit Supply Specialist and Unit Armorer, Rob gained valuable experience to include attention to detail, effective communication, discipline and leadership.

Rob began his office furniture career in 1988 working as a parts supervisor with bkm Total Office. For a better part of 10 years he gained knowledge in several different positions learning many aspects of the new, pre-owned and refurbished office furniture industry. From Drivers Helper, Parts Supervisor, Warehouse Manager, Customer Move Manager, Loss Prevention Supervisor to Campus Manager focused on customer inventory.

In 2000 the next phase of his career began with Transfer Enterprises, Inc. Focused primarily on pre-owned office furniture, the education of how to effectively “Plan, Communicate and Execute” was quickly learned. As his development continued, experience in all aspects of the pre-owned office furniture industry was gained in positions from Warehouse Manager, Operations Manager, Sales Management and ultimately V.P. of Operations and CEO.

Throughout the 30 years in the office furniture industry, it was of paramount importance to provide exceptional customer service, establish and nurture customer relationships, work hard/work smart, and maintain a high level of commitment and dedication.

In 2018, it was time to move forward and establish a new office furniture service company, utilizing the knowledge and experience learned throughout his career.